MAX Bot
Connecting MAX Bot to AlphaChat.
MAX Bot
MAX Bot is the official way to communicate with clients through the MAX platform.
Unlike a regular MAX account, the bot allows you to use mass messaging and automate user interactions.
The main limitation of MAX Bot is that the bot cannot message a user first. The user must start a dialog with the bot on their own.
MAX Bot Benefits
- Support for mass messaging;
- Stable operation via Bot API;
- Suitable for automating communication;
- No QR-code authorization required.
What You'll Need
To connect, you will need a MAX Bot token.
Connecting MAX Bot
The connection is performed by AlfaChat staff.
When filling out the connection request, provide your MAX Bot token.
If AlfaChat is already connected, send a request to support and attach the bot token.
After connection, the bot will automatically appear in the channel list.
Verifying the Connection
After connection, we recommend that you:
- Make sure the bot appears in the channel list;
- Open a dialog with the bot;
- Send a test message;
- Verify that the message appears in AlphaChat.
MAX Bot has been successfully connected and is ready to use.
Possible Issues
The bot is not receiving messages
Make sure the user started the dialog with the bot on their own.
Failed to connect the bot
Double-check the token and make sure it belongs to the correct MAX Bot.