Adding a User
How to add a new user to AlphaChat.
Adding a User
Only a Superuser can create new users in AlphaChat.
At this stage, adding users is handled by support specialists.
How to add a user
Send an email to support@alfachat.online from the email address that the Superuser uses to log in to AlphaChat.
In the email, provide:
- Your AlfaChat personal account domain;
- The new user's name;
- Email address;
- Phone number;
- User role.
For security reasons, user creation requests are only accepted from the organization's Superusers.
Example data
- Personal account:
school.alfachat.online - Name: Ivan Ivanov
- Email: ivan@example.com
- Phone: +7 (999) 123-45-67
- Role: User
After the user is created
Once your request is processed, you will receive a reply email with the new user's login credentials.
The new employee will then need to:
- Log in to AlfaChat using the provided credentials.
- Start working.
After the account is created, the Superuser can configure the new user's access rights according to their responsibilities.