Easy to use
“The wide range of features helps keep processes under control, especially when working with a large team. The interface is intuitive and the support team responds quickly at each stage of connection.”
Maria Petrova
Moscow
✨ New AI AgentWhatsApp and Telegram
WhatsApp and Telegram
in one workspace
Manage customer conversations from WhatsApp and Telegram in one shared inbox. Integrate with AlfaCRM, automate daily workflows, and let AI help your team respond faster.
AlfaChat
WhatsApp
12Telegram
Max
Ivan Petrov
WhatsApp
Hello. I am interested in connecting AlfaChat.
Good day! Could you tell me what type of business you have?
Educational center. We use AlfaCRM.
Great. AlfaChat already has deep AlfaCRM integration.
AI Agent replies to the client
Manager joined the conversation
Type a message...
Benefits
All tools for client communication
AlfaChat unites messengers, CRM, and AI Agent in one system.
All messages in one workspace
WhatsApp, Telegram, and Max in one interface. Managers work in one place instead of several apps.
AI Agent answers clients
Automatically responds to common questions and helps you avoid missed inquiries when a manager is unavailable.
CRM integration
Keep chat history inside the customer card and work in your familiar CRM system.
Communication channels
Channels your clients already use
Connect popular messengers and handle customer inquiries in one interface.
Telegram
Telegram Bot
Max
Max Bot
Coming soon
VK
Instagram*
Email
Site Widget
AI Agent Beta
AI Agent for sales and support
Handle customer requests at night, on weekends, and at peak hours. AI Agent answers common questions, captures contacts, and helps managers work more efficiently.
Replies 24/7
Do not miss inquiries at night, on weekends, or during peak load. AI Agent answers even when managers are offline.
Learns from your data
Uses your knowledge base, instructions, documents, and FAQ answers for accurate responses.
Hands off to a manager
If the client needs human help, AI Agent automatically transfers the conversation.
Works across all channels
WhatsApp, Telegram, Max, and other connected channels operate through one AI Agent.
How much does AlfaChat cost?
Pricing depends on connected channels and selected plan. I can help choose the right option.
I want to connect.
Great! Leave your phone number and a manager will contact you.
AI Agent transferred the conversation to a manager
CRM Integration
CRM integration today and tomorrow
AlfaChat is already deeply integrated with AlfaCRM. We are building an open platform to connect other CRM systems through API.
Available now
AlfaCRM integration
Unified customer card
All inquiries from different channels are saved in one card.
Conversation history
Messages are automatically synced to CRM.
Process automation
Use conversation data inside your business workflows.
Roadmap
Any CRM with API
My Class
amoCRM
HubSpot
Any CRM with API
We are developing an open API and integration architecture so AlfaChat can connect to any CRM system without limitations.
Open ecosystem
We do not want to limit customers to one CRM. Our goal is to make AlfaChat a universal communication hub that fits any existing IT infrastructure.
How it works
Get started in 15 minutes
Connect channels, configure message routing, and start communicating with clients in one workspace.
Step 01
Connect channels
Connect WhatsApp, Telegram, Max, and other communication channels.
Step 02
Configure AlfaChat
Set up message flows, team members, and access permissions.
Step 03
Connect CRM and AI
Integrate AlfaCRM and train AI Agent using your company data.
Step 04
Start operations
Handle customer inquiries in one workspace and avoid losing leads.
Customer Stories
What our clients say
Real feedback from companies using AlfaChat for customer communication and automation.
Customer story
Amazing service
“AlfaChat has completely solved our problems with communication with parents. The prices are reasonable and the support responds immediately.”
Yaroslav
Khanty-Mansiysk
All leads in one workspace
“AlfaChat helped collect all leads from different messengers in one workspace. Now we don't lose clients and respond significantly faster.”
Alexander
Saint Petersburg
Pleasant to work
“Thank you for the excellent product and quality support. It's a pleasure to work with your team.”
Elena
Kishinev
Recommended
“AlfaChat significantly simplified our work with clients. I recommend it to everyone who wants to improve communication and increase sales.”
Platon
Belgrade
Pricing
Transparent pricing
Pick a plan that fits your business size and use only the channels your team actually needs.
Lite
For smaller teams and first clients.
Growth
For companies with growing inquiry volume.
Scale
For businesses that need maximum capabilities and scale.
Separate plans for each channel
Connect multiple channels at once
Packages with special conditions
Switch plans without losing data
Find the right plan
Pricing depends on selected channels, plan, and feature set. Explore the full details of all plans and packages.
View pricingFAQ
Frequently asked questions
Answers to the most common questions about capabilities, setup, and AlfaChat usage.
AlfaChat
Unify all customer inquiries in one workspace
Connect WhatsApp, Telegram, and Max, automate communication, and work with customers faster.
Connection takes only a few minutes